Assigning staff to a geographically restricted area can improve efficiency and productivity.
Notification Zones can be used as a instant mass communication tool to inform staff about incidents or special circumstances.
Context based Task assignment and assessment
Enable staff to take evidence in real time and act upon it to increase customer engagement.
Each staff member has their own profile available to the SOC –EVERYTHING is logged, geo & time stamped
Multiple touch points and ways to instantly communicate without needing to make a call.
Powerful filters and map views lets the SOC find the relevant people, fast.
Tasks & Alerts
Dispatch people for Tasks&Alerts that have just come in.
Scheduling task is essential to successful and efficient operations.