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Managing your limited resources is no easy task. It’s important to maximize your coverage area and ensure that you have sufficient staff in the areas that you’re responsible for. Using the Statistics you can determine which areas gather more alerts and where your staff usually are. With that data you can redirect your staff to more needed areas.

Response Times

Monitor ground staff’s response time to urgent alerts, but also how your SOC performs in responding to inbound alerts from staff on the move.

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